Home health agencies in California work in a high-responsibility environment. Care is provided inside private homes, often to older adults or patients with complex needs. Even when staff follow best practices, mistakes, misunderstandings, or unexpected outcomes may still lead to claims.
This is where Professional Liability coverage becomes important.

What Professional Liability insurance covers
Professional Liability insurance helps protect home health agencies when a claim alleges that an error, mistake or negligence in their professional care services caused harm. It is also sometimes called Malpractice coverage.
For home health agencies, this type of home health care liability insurance may help cover:
- claims of negligence or improper care
- allegations of missed symptoms or delayed treatment
- documentation errors
- legal defense costs and settlements
Unlike General Liability, which covers accidents such as slips and property damage, Professional Liability focuses on the care service itself.
Is Professional Liability insurance required in California?
California does not, by law, mandate Professional Liability insurance for home health agencies. However, that does not necessarily mean practitioners can opt out of coverage.
Agencies may be required to carry Professional Liability coverage due to:
- licensing or certification requirements
- contracts with hospitals or referral partners
- client or family expectations
- risk exposure tied to hands on care
Even when it is not legally required, agencies might still want to consider home health care business insurance because it is important for protecting assets, income, and long term operations.
Risks home health agencies face without coverage
Without Professional Liability coverage, a single claim can create serious financial strain. Legal defense alone can be costly, even if the agency did nothing wrong.
Common claim scenarios include:
- a family alleges improper care led to injury
- a patient claims services caused emotional or physical harm
- a caregiver is accused of failing to follow care instructions
- records or communication are questioned during a dispute
Home Health Aide Liability insurance may help reduce the financial impact of these situations and allow agencies to focus on care rather than court costs.
How Professional Liability fits into a full insurance plan
Professional Liability is one part of a broader insurance strategy. Most agencies combine it with other coverage types to manage risk.
Insurance for home health care often includes:
- General Liability insurance for third party injuries
- Professional Liability for care related claims
- Workers Compensation for employees
- Commercial Auto coverage for business use vehicles
Together, these policies form a complete home health care business insurance package.
Why Professional Liability supports business growth
Carrying Professional Liability insurance can also support growth. Many referral sources and partners prefer to work with insured agencies. Coverage can help build trust with clients and families.
It also shows that the agency takes risk management seriously and is prepared to handle issues responsibly.
Getting the right coverage for your agency
Every home health agency operates differently. Coverage needs depend on services offered, staff size, and level of care provided.
Learn more about Professional Liability and related coverage options for providers in California.
The right home health care service insurance can help protect your agency today and support stable growth in the future.

