Thank you for your professionalism and patience and helpfulness with my insurance needs for my new business. Thank you, Lizette, as well for all of your help - you are sincerely appreciated and you are an asset to BizInsure LLC!
FEEDBACK: In my personal opinion, your telephone customer service needs to be improved. Whomever basically and initially answers the phone calls lately needs a new headset, honestly. I know you record all of your calls; however, listening skills truly needs to be improved also, IMO and if I ask someone to please take a message, and they tell me they are going to do so, then follow through and send that message to the main person I'm trying to reach. I have had difficulty getting back to the "exact" insurance agent with whom I've been working with and it's been a bit frustrating handling this current 2025-2026 renewal.