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What insurance does SCDHHS require?

SCDHHS is South Carolina’s Medicaid agency. Its Home and Community-Based Services division (formerly Community Long Term Care, or CLTC) runs waivers such as Community Choices and contracts with providers of personal care, attendant care, respite, adult day health and other in-home services. Each provider works under an SCDHHS contract and a Scope of Services that require liability and workers’ compensation insurance for the whole contract, on top of the state in-home care license, which sets its own insurance minimums.

Who must carry insurance: Every agency under an SCDHHS HCBS contract, including personal care, HASCI attendant, respite and case management providers, must carry the insurance in its contract.

CoverageWhat SCDHHS asks forSource
Liability insurance (SCDHHS contract)Liability insurance for the whole contract, under Article IX, Section D of the SCDHHS provider contract, with SCDHHS listed as certificate holder on all policies.Scope of Services – Personal Care, HASCI Attendant, Respite (July 2025), Administrative item 4
Liability insurance (in-home care license)At least $100,000 per occurrence and $300,000 aggregate, or a surety bond instead of liability insurance, kept at all times. Evidence goes with the initial license application, and renewals must show continued compliance.SC Regulation 60-122, Sections 103.F.1 and 302.A
Indemnity coverage for clientsIndemnity coverage to compensate clients for injuries and losses resulting from services provided, shown with the license application.SC Regulation 60-122, Sections 103.F.2 and 302.B
Workers’ compensationWorkers’ compensation insurance for the duration of the SCDHHS contract, and in line with S.C. Code Section 42-5-10 for the in-home care license.Personal Care Scope of Services, item 4; SC Regulation 60-122, Section 302.C

The license minimum is $100,000 / $300,000. For comparison only, Georgia’s DBHDD, a different state agency, asks its providers for $1,000,000 per occurrence and $3,000,000 aggregate. “Failure to maintain the required insurance will result in termination of your contract.” Your signed SCDHHS contract sets the final terms.

Last checked November 4, 2026.

Other requirements to plan for

  • An in-home care provider license from the SC Department of Public Health under S.C. Code 44-70-10, renewed every year. Unlicensed providers cannot enroll, and losing the license ends the contract.
  • SLED criminal background checks for all employees before hire and at least every two years, with a 10-year statewide search.
  • Driver’s license and driving record checks at hire and every two years for aides who transport participants.
  • An office in a commercially zoned or unzoned area, an owner or administrator with at least three years of health care administrative experience, and RN or LPN supervisors licensed by the SC Board of Nursing.
  • Electronic Visit Verification for aides.

How to show SCDHHS on your certificate of insurance

Small details cause most certificate rejections. Match SCDHHS’s wording exactly and send an updated certificate every time your policy renews.

Certificate holder: SCDHHS (case management providers: SCDHHS-HCBS), or the exact holder name in your SCDHHS contract or Scope of Services

Address: Post Office Box 8206, Columbia, SC 29202-8206

Also check: SCDHHS is listed as certificate holder for informational purposes only, on all insurance policies (liability and workers’ compensation). Keep coverage active for the whole contract; a lapse ends the contract.

When proof is due: Evidence of insurance with your initial in-home care license application and before you contract with SCDHHS, then kept for the full contract term and shown again at license renewal if asked. Insurance is checked during SCDHHS compliance reviews.

How to send it: With your SCDHHS provider enrollment and contract package. SCDHHS Provider Enrollment: 1-888-289-0709, ext. 4.

With BizInsure you can add SCDHHS as a certificate holder when you buy or later, and every package policy includes a blanket additional insured endorsement for organizations your written contract requires you to add. Need help with the wording? Call 1-877-900-9998.

SCDHHS provider checklist

The main steps, in order, with links to the official pages.

  1. Get your in-home care provider license from the SC Department of Public Health Official page
  2. Show $100,000 / $300,000 liability, indemnity and workers’ compensation with the license application Official page
  3. Read the HCBS Provider Manual and the Scope of Services for your service Official page
  4. Apply to become an SCDHHS provider and request an HCBS contract Official page
  5. List SCDHHS, PO Box 8206, Columbia, SC 29202-8206, as certificate holder on all policies Official page
  6. Keep insurance and license current; both are checked in compliance reviews Official page

Official documents and pages

Coverage options for SCDHHS providers

Through BizInsure, home care agencies and caregivers can buy a Professional & General Liability package: general and professional liability in one policy, with limits of $1 million per claim and up to $3 million aggregate, and abuse & molestation coverage ($100,000 / $300,000) included. Your policy documents and certificate of insurance are emailed when you buy, and you can name SCDHHS as certificate holder. Check these limits against your SCDHHS agreement, then start a quote online or call 1-877-900-9998 to talk with a licensed agent, including about workers’ compensation.

Professional & General Liability package

Professional liability and general liability in one policy built for home care agencies and caregivers: limits of $1 million per claim and up to $3 million in the aggregate.

Abuse & molestation coverage

Included in the package: $100,000 per claim and $300,000 in the aggregate for abuse or molestation allegations, including legal defense.

Additional insured and certificates

Every package policy includes a blanket additional insured endorsement for organizations your written contract requires you to add. Your certificate of insurance arrives by email when you buy, and you can add SCDHHS as certificate holder.

Hired & non-owned auto

Optional for eligible agencies whose staff occasionally drive their own or rented cars for work errands: $250,000 liability.

Workers’ compensation

Our licensed agents can arrange a workers’ compensation quote for your employees. Call 1-877-900-9998.

Price

Starts from $513 a year.

Get the certificate SCDHHS asks for

Answer a few questions online, compare your price and receive your policy and certificate of insurance by email. Prefer to talk it through? Our licensed agents can help.

Frequently asked questions

What liability limits do SCDHHS in-home care providers carry?

South Carolina’s in-home care license requires at least $100,000 per occurrence and $300,000 aggregate, or a surety bond, kept at all times. Your SCDHHS contract adds its own liability and workers’ compensation terms in Article IX, Section D. For comparison only, Georgia’s DBHDD, a different state agency, asks for $1,000,000 / $3,000,000.

How should the certificate holder read?

List SCDHHS as certificate holder, for informational purposes only, at Post Office Box 8206, Columbia, SC 29202-8206 (the Case Management scope uses SCDHHS-HCBS). Use the same holder on your liability and workers’ compensation certificates.

Do I need workers’ compensation?

Yes. The Personal Care Scope of Services requires workers’ compensation for the whole contract, and the in-home care license rule asks for workers’ compensation under S.C. Code Section 42-5-10.

What happens if my insurance lapses?

The Scope of Services says that failing to maintain the required insurance results in termination of your SCDHHS contract. Renew before the expiration date and keep a current certificate ready for compliance reviews and license renewal.

Can BizInsure put SCDHHS on my certificate of insurance?

Yes. Add SCDHHS as a certificate holder when you buy or later, and every package policy includes a blanket additional insured endorsement for organizations your written contract requires you to add. Your certificate is emailed to you, and our licensed agents can help on 1-877-900-9998.

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